Terms and Conditions
1. Acceptance of the Terms
By accessing, browsing or using our platform (the "Platform"), you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions ("Terms"). If you do not accept these Terms, please leave the Platform immediately.
2. Eligibility Requirements
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Platform. By using the Platform, you represent that you meet this minimum age requirement.
3. Geographic Restrictions
We reserve the right to restrict access to the Platform from certain countries or territories due to local laws and regulations. We may also restrict access based on payment methods available to users in different jurisdictions.
4. Account Registration Rules
To use our Platform, you must create an account by providing us with accurate personal details, including your name, email address, and other required information. You agree that the information provided will be true and accurate, and that we may request additional verification at any time.
5. One-Account-Per-User Policy
You are not allowed to have multiple accounts on our Platform. Each account must be used by a single individual only. If you attempt to create or use multiple accounts, your access may be terminated without notice.
6. Identity Verification and KYC
We reserve the right to request verification of your identity (KYC) before allowing certain features, payments or withdrawals. You agree that we can collect personal data and documentation as required for these purposes.
7. Account Accuracy Obligations
You must ensure that all information on your account is accurate, including any payment details. We are not responsible if you experience problems with deposits or withdrawals due to incorrect or incomplete information.
8. Account Security Responsibilities
You are solely responsible for maintaining the security and confidentiality of your account login credentials (username/password). If someone else accesses your account using your login credentials without your permission, we will assume that access has been authorized by you.
9. Login Credentials and Password Protection
To maintain platform security and integrity, it is recommended to change your password regularly and use a unique username and strong password for our Platform only.
10. Restricted Behaviour and Prohibited Activities
We do not permit users from engaging in any behaviour that could damage or harm other account holders' funds, accounts or our reputation (including multi-accounting and bonus abuse).
11. Bonus and Promotion Rules
Bonus offers may have additional terms and conditions applicable to their usage. All bonuses are subject to wagering requirements before a withdrawal is allowed.
12. Wagering and Gameplay Conditions
We reserve the right to suspend or cancel any bets, wagers or gaming activity for which our Platform determines that an error has occurred or due to third-party problems affecting game fairness.
13. Bonus Abuse Prevention
Abuse of bonuses includes but not limited to, creating multiple accounts using different bonus promotions simultaneously, playing games with a free bonus while holding other funds on the site, or otherwise attempting to gain unfair benefit through exploiting our promotional offers.
14. Deposits and Withdrawals (Supported by Source Material)
We may impose various requirements before processing deposits or withdrawals from your account, including identification verification, address validation and withdrawal limits. Withdrawal of any winnings will only be possible upon successful verification that the player meets the minimum age requirement and holds a legitimate gaming balance in their account.
15. Verification Before Withdrawals
Before making withdrawals, you must verify your identity by providing required documents as specified on our Platform. Any failure to provide these documents or discrepancies between your documents may delay your withdrawal or render it voidable.
16. Processing and Review Procedures
We reserve the right to request additional information from users before processing any requests for deposits, withdrawals, or changes in account details. If there are doubts about a user's identification or other documentation provided during the registration process or otherwise obtained by us through further investigation, we may suspend their access until this can be resolved.
17. Responsible Gambling Expectations
We reserve the right to contact you if you have set certain limits on your gaming activities that seem unusual compared with normal usage patterns recorded from all user accounts operating within our system. We are also happy to provide help and advice on responsible gaming practices in conjunction with leading online gaming safety organizations.
18. Self-Exclusion and Account Restrictions
If, for any reason, you choose to self-exclude yourself from participating at our Platform, please contact us via email or live chat. You may request your account be removed but this will prevent all access until the exclusion is lifted by submitting a separate online reactivation form.
19. Game Fairness and RNG Systems
We guarantee that all games operating under our Platform are tested regularly for fairness using random number generators (RNG) certified to international standards, as required by gaming regulatory authorities worldwide. For users who wish additional confirmation about the reliability of these systems, information on testing reports from reputable third-party auditors is available upon request.
20. Technical Interruptions or Voided Gameplay
In cases where a game crashes due to an error within the game itself rather than user actions causing this problem we may void any and all bets made in the round affected by such technical issues with no further consequence on your gaming account balance at our Platform.
21. Suspension or Closure of Accounts
We reserve the right, but do not undertake the obligation, to suspend or close accounts without prior notice due to breaches of these Terms, if you fail to provide requested verification information upon reasonable demand from us for this purpose, in case any form of suspected abuse is detected either with regard your participation at our Platform.
22. Intellectual Property and Platform Ownership
We reserve all intellectual property rights to the Platform, including its design, content and software, unless otherwise stated. By using our Platform, you grant us a royalty-free license to use any information or materials you provide for marketing and advertising purposes only.
23. Limitation of Liability
In no event will we be liable for consequential damages (including loss of business), punitive losses, special indirect or exemplary damages arising from the breach of contract, express warranty, negligence, gross negligence or strict liability, unless otherwise stipulated by law in jurisdictions where this agreement was entered into.
24. Modification of Terms
We reserve the right to modify these Terms at any time without prior notice, and your continued use of our Platform indicates your acceptance of such modifications.
25. Contact or Support Guidance
Please contact us via email or live chat for assistance with any issues related to this agreement.
26. Applicable Licensing or Regulatory Oversight Where Relevant
Our services are subject to applicable laws and regulations in various jurisdictions worldwide. By using our Platform, you agree that we operate under the regulatory framework of Curaçao Gaming Authority (no valid license number was provided), which applies unless superseded by specific national legislation directly.
27. Governing Law and Jurisdiction
Any disputes arising from your use of this platform will be governed exclusively by Dutch law without regard for its conflict-of-laws rules, and you hereby agree to the non-exclusive jurisdiction of Curaçao courts to resolve any dispute related thereto.
